Refunds / Cancellation
Are refunds available?
Subscription fees and AI Trip Build fees are generally non-refundable except where required by law or specific policy exceptions apply.
Trip Guide Creator's Refund & Cancellation Policy explains the current rules. Subscriptions are non-refundable except where required by law, duplicate charge, erroneous charge, or verified unrepaired platform failure. AI Trip Build becomes non-refundable once generation begins or the itinerary is delivered, except where required by law or listed policy exceptions.