Refund & Cancellation Policy

Effective date: January 1, 2026.

This Refund & Cancellation Policy applies to Trip Guide Creator subscriptions, AI Trip Build purchases, and related services operated by Trip Guide Creator LLC.

Subscription fees are non-refundable except where required by law, duplicate charge, erroneous charge, or verified unrepaired platform failure.

Canceling a subscription stops future renewals. Travelers retain access through the end of their current paid billing period.

Cancellation does not immediately delete trip data. Paid features may remain available until the paid access period ends, and then may be limited unless the subscription is reactivated.

If you cancel, your access continues through the end of your paid billing period. You will not be charged again unless you reactivate or start a new subscription.

The AI Trip Build is a one-time $15 digital service for itineraries up to 15 travel days. Longer trips can still be created and edited in the app, but AI Trip Build generation covers only the first 15 travel days. Once generation begins or the draft is delivered, the fee is non-refundable except where required by law, duplicate charge, erroneous charge, or verified service failure.

The AI Trip Build is separate from the recurring membership.

Third-party bookings, tours, experiences, lodging, transportation, events, insurance, restaurants, or attractions follow the third-party provider's own cancellation and refund rules.

Trip Guide Creator helps organize your trip but is not responsible for third-party provider cancellations, refunds, credits, fees, schedule changes, or service issues unless expressly stated.

Billing and cancellation questions can be sent to support@tripguidecreator.com.

This policy is governed by the laws of the State of Florida, without regard to conflict-of-law rules.