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Viator / Tours

How do Viator tour bookings sync into my trip?

Eligible Viator bookings may import into your trip when booking data is available from Viator.

When you open a Viator tour from inside Trip Guide Creator, Trip Guide Creator creates a tracking link for that trip. If Viator later provides eligible booking-event data for that reservation, Trip Guide Creator can match the booking back to your trip and add it to the correct day/timeline. This helps you organize the trip, but it does not replace Viator booking management. Viator controls checkout, payment timing, availability, cancellations, refunds, and provider changes. If you cancel or change a Viator tour, manage that in Viator first, then delete or edit the item in Trip Guide Creator if it does not update automatically.